Help desk

Support

Choose the address that matches your request so it reaches the right queue.

Gameplay, account, and technical help

Email support@dingcade.com. Include what you expected, what happened, and your device or browser. Do not include passwords or sign-in codes.

Privacy and personal-data requests

Email privacy@dingcade.com. for access, correction, deletion, or other privacy requests.

You can also review the account deletion page. for the signed-in self-service flow.

Keep credentials private

Dingcade will never ask you to email a password, one-time code, full payment-card number, or secret recovery key.